Menu & beverages
As our menus are seasonal and regularly changing, you can select your menu just a month before your event, unless otherwise agreed.Some of our photos are for demonstration purposes only.
Please contact 9666-4361 if you are unsure of any product or ingredient on our menu for allergies or dietary requirements as not all ingredients are specified. All our food contains traces of Nuts, Gluten and other Allergens. Please check our website for description of dishes before proceeding to order via Mobi2go who is our third party. Some or no variations can be made on Mobi2go without a surcharge applicable. IF the system doesn't allow you to process your request please call 9666-4361 to make payment of the difference.
Our Beverage and Alchohol/ Wines vintage and prices are subject to change and availability.
Deliveries
Please allow a minimum of up to 45 minutes for pick; minimum 60 minutes for home delivery.
Minimum order of $50 for home delivery
*All menu items subject to availability.
Please order ahead to avoid delays and sides being sold out.
No responsibility taken if internet/wifi is down by either party. Orders must be confirmed by receipt by email confirmation.
Payment details & terms
To confirm your booking, we require an initial security deposit of 20% of total account. Full payment must be made on confirmation of final numbers 4 weeks prior to your event. Any additional cost incurred on the day of the event must be settled on the day.
Payment by cash, direct debit or bank cheque incurs no surcharge. Any payment by credit card incurs a 1.5% surcharge (Visa or Mastercard) or a 2% surcharge (Amex).
Refunds
Payments and refunds are processed through a third party Mobi2go. Any refund requests will be processed through the third party and may take between 7-10 business working days.
Alcohol and decorum
Capanno is a fully licensed venue. BYO is not allowed. It is your responsibility to ensure the orderly conduct of your guests. Beverages are subject to seasonal change.
Public liability insurance
Capanno holds public liability insurance, however all external suppliers will be required to have their own as Capanno’s public liability insurance is very specific to our venue and fit-out.
No harm or damage to guests caused by any external supplier equipment, styling, decor, furniture or goods are covered by Capanno.
Cleaning fee
A cleaning fee will be charged, at the discretion of Management, should the restaurant premises be left in an unacceptable state.
Gratuity
Gratuities are discretionary and are appreciated by the Capanno staff.
Food allergies
Please advise details of guests with food allergies when confirming final numbers. Whilst the chef and kitchen staff will do their utmost to comply, we cannot guarantee it, as our kitchen does use a wide variety of ingredients on a daily basis.
RESERVATIONS POLICY
Reservation Timings:
Dinner reservations are booked on a 1 hour 45 minutes dining time. Tables are rebooked shortly after each reservation.
Reconfirmation: We will reconfirm your reservation within a week of your booking. If you think you may be unavailable, please contact us on 9666-4361 or capannotrattoria.com.au
Cancellation Policy – Should you need to cancel your reservation within 24 hours of your booking, a cancellation charge of $50 per person will be incurred. Please contact us on 9666-4361 to make any amendments to your reservation.
Seating Requests: Capanno offers dining at individual tables, communal tables or our kitchen counter. Capanno will do it’s best to accommodate all seating requests. Please note, however, we are unable to guarantee requested seats, as table allocations are finalised on the day.
Groups: Reservations of 8guests or more will dine from Capanno Feast Menu, a 8 course shared menu priced from $59 per person. The group menu may also be upgraded to include live seafood from our tanks and wagyu beef for $150 per person.
Credit Card Surcharge: Please note a variable surcharge will be applied to all credit and debit card payments
Breaking Crema PTY LTD – PRIVACY POLICY
The website https://www.capannotrattoria.com.au/(“Website”) is owned and operated by Breaking Crema PTY Ltd, Australian ABN 36 162 55 1537 , whose registered office is 1122 Botany Road, Botany NSW Australia 2019.
We comply with the National Privacy Principles (NPPs) contained in the Privacy Act 1988
(Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
Furthermore, we adhere to other Australian regulations such as the Do Not Call Register Act 2006 and Spam Act 2003
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through our website at http://www.finkgroup.com.au (Site) or directly from you. Please read the Privacy Policy carefully.
You providing us with personal information indicates that you have had sufficient opportunity to access the Privacy Policy and that you have read and accept it. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
1. Collection of personal information Personal Information: The type of information we collect may include: Name, contact details including email address, address and telephone number, age and date of birth, gender and marital status, and preferences and opinions and any other information requested on this Site or otherwise requested by us or provided by you. Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
2. Use of personal information We collect and use the information for purposes including: to contact and communicate with you; for internal record keeping; for market research and business development including website development; marketing including direct marketing; to run competitions or offer additional benefits to you; and to send you promotional information about third parties that we think may be of interest to you.
3. Disclosure of personal information We may disclose personal information: for the purpose of providing services to customers; to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them; to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and to third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you.
This may include parties located, or that store data, outside of Australia. Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
4. Your rights and controlling your personal information Choice and Consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes. Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy. Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. Correction:If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email.
We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date. Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach.We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint. Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us at liz@finkgroup.com.au
5. Storage and Security We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
6. Cookies & Web Beacons We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie. We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
7. Links to other websites Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
8. Amendments This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check the Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
Contact details: For questions or notices, please contact us at: Breaking Crema PTY LTD ACN 162 55 1537 trading as Capanno Trattoria Website: www.capannotrattoria.com.au Last update: 28/4/2020